Reservation

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• The regular credit cards are the only accepted as a form of guarantee for reservations.

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• All reservations be guaranteed by a valid credit card number and expiry date at the time of booking. If we are unable to secure authorization on the credit card, the hotel reserve right to cancel the reservation.

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Check-In Conditions

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• To Check-in the hotel, guests are required to show a valid government issued photo ID and a valid credit card.

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• If the reservation was made in advance or via online reservation systems, please have a government-issued photo ID and the same credit card used to book when you arrive.

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• If the reservation was made using someone else’s credit card, you may still check in as long as you are able to pay for the room and deposit with your own regular credit card. In this case, the original cardholder does not need to be present.

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• Room payments can also be made by debit or cash, but a valid credit card is still required for the security deposit.

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• The hotel reserves the right to Pre-authorize guest's credit cards prior to arrival.

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Check-In and Check-Out time

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• Check-in time is any time after 3:00 PM (not guaranteed due to the high volume of occupancy). If you arrive earlier, the receptionist will be pleased to store your luggage until your room is ready. Check-out time is 11:00 AM. 

 

• After 11:00 AM applicable fees may be applied. Guests may request a later Check-out based on availability. Please notify a front desk agent if a late check-out is needed. Late check-outs are subject to additional fees.

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Payment &Security Deposit

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• A $200 security deposit is required, which may be refunded the date of check-out after a property inspection.

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• A pre-authorization will be placed on the credit card for the total room and taxes, plus an incidental deposit amount. This pre-authorization will be held 1-3 days prior to your arrival. (This is not a charge, only a pre-authorization) However, any unused portion of the pre-authorized funds will be released back to your credit card upon check-out.

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Guests & Occupancy

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       Maximum Occupancy:

• 1  Queen Room: No more than 2 people are allowed in one room.                               

• 2  Queen Room: No more than 4 people are allowed in one room.

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• Our rooms are priced for the number of guests on the original booking.

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• Additional Guests: $10 + taxes per person, per night.

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• Unregistered Guests: A penalty of $20 + taxes per person will apply at checkout for any overnight guests not registered at check-in.

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• Please note that exceeding occupancy or causing disturbances may result in early termination of your stay without a refund.

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• A 2 Queen room can accommodate up to 4 guests; however, please note that the space is more suitable for small families. It is not ideal and not recommended for groups of friends or unrelated adults. For a more comfortable and respectful stay, we strongly recommend this room type for families or smaller groups.​ If this does not match your group’s needs, we kindly suggest condidering other accommodations that may be better suited.​

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Minimum age for room occupants

 

• Guests must be 18 years of age or older to rent a room.

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Noise/ Disturbance Policy

 

• The hotel reserves the right to charge a noise disturbance fee if compensation is given to other guests due to noise.

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Damage to Property

 

• The guest will be held responsible for any loss or damage to the hotel property caused by themselves, their guests or any person for whom they are responsible.

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Non-smoking

 

• Smoking in any of hotel inside areas and rooms is forbidden. The penalty for smoking in the rooms is $250.00.

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Pet policy

 

• Pets are not allowed at the hotel. Service animals are permitted. 

 

Alcohol policy

 

• Alcohol is not permitted in any public areas of the hotel.

 

Parking

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• Free parking place is available in the hotel.

• The hotel is not responsible for the guests personal automobiles and its contents. 

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Wi-Fi

 

• There is available free WI-FI internet in the hotel areas and guest rooms. 

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Hotel Quiet-Time

 

• To ensure that all guests get a good night's rest, no excess noise is permitted at this hotel between the hours of

       11:00 PM and 7:00 AM

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